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How Atlanta Interactive Marketing Has Changed Advertising

By Benjamin W. Luffkin


Consumers take part in interactive marketing every time they check their email or use social media. With every click of your mouse and every phrase you type into your search engine, you as a consumer are communicating with companies that are attempting to sell you something. This is interactive marketing. Atlanta is a major force in this new way of selling, and it is the home of Atlanta Interactive Marketing Association, also known as the AIMA.

The AIMA is an organization run by volunteers that networks advertising professionals and provides a forum for learning and sharing ideas. The AIMA is like Linkedin for people in advertising. This is where the best of the best go to keep their industry sharp and effective.

Within the AIMA there are groups called SIGs, which stands for special interest groups. The groups meet over the course of the year and focus on their specific area of interest. These groups include the special interests of advertising through email, ecommerce, digital media, social media and more. The organization also hold educational seminars for its members.

The company that produces goods or provides the services and the marketing company function as one entity. Through an advertisement, the company attempts to arouse the interest of the consumer, acquire likes or dislikes of the consumer, and then personalize the next ad or email so that is relates to that consumer. Advertising becomes a sort of two way dialogue.

This conversational way of advertising is facilitated primarily by the Internet and secondarily by social media. Before the Internet age, the only way companies could get feedback from their customers and potential customers was with surveys, a very expensive and often non productive process. Interactive advertising will continue to evolve, becoming more sophisticated with time.

There are some low tech ways to get feedback from consumers, but they are not nearly as effective or seamless. Whenever a consumer calls a company for any reason, the company representative will get other pieces of information from the caller and attempt to sell other services or products. The phone call may be followed up with an email, text or survey.

In the time before TV remotes, personal computers and smart phones, the prominent ways to advertise were television ads, radio ads and print ads in newspapers and magazines. With the ubiquitous use of pay TV, online news and pay radio the old ways became less effective. Advertising people are resourceful by nature. They understood the changes in consumer behavior and adapted to accommodate those changes. The new interactive methods reach out to the consumer of today.




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